Privacy Policy

LOREATEC CO LTD ("we", "us") complies with the Act on the Protection of Personal Information of Japan (APPI) and related laws and guidelines, and handles the personal information obtained through the inquiry, quotation/request and job-application forms on this website (loreatec.jp, the "Site") and in the course of our business as set out below.

1. Business Operator

Company name	LOREATEC CO LTD (LOREATEC株式会社)
Address	Daisan Masaki Bldg. 205, Namiki 3-3-9, Kawaguchi, Saitama 332-0034, Japan
Privacy officer / contact	Privacy contact (Representative Director) Email: ✉ Hover to reveal

2. Personal Information We Collect and How

Forms on the Site: company name, contact person's name, email address, phone number, address, the content of your inquiry or request, and any other information you enter
Job applications: name, contact details, work history and other information you submit with your application
Business transactions: information obtained directly from customers' and suppliers' staff, or by document, email or phone, in the course of contracts, quotations, invoicing, delivery and support
Browsing the Site: cookies, IP address, browsing history and similar access data (section 6)

We do not collect sensitive personal information (race, creed, medical history, etc.) unless required by law or with your consent.

3. Purposes of Use

To respond to and follow up on inquiries, quotations and requests
To propose, provide, perform and invoice our services (IT support, on-site work, device kitting and maintenance, data erasure, installation of telecommunications equipment, and other services)
To provide after-sales service and information about our services
For recruitment and related communications
To analyse use of the Site and improve its quality
To comply with legal obligations and prevent misuse

4. Provision to Third Parties and Outsourcing

Except where permitted by law (for example, where required by law, or where necessary to protect a person's life, body or property and it is difficult to obtain consent), we do not provide personal data to third parties without your prior consent.

We may entrust the handling of personal data to external providers to the extent necessary for the purposes of use (server hosting, email delivery, payment processing, partner companies performing on-site work, etc.). We bind such providers contractually to confidentiality and security obligations and supervise them appropriately.

5. Transfers to Third Parties Outside Japan

We do not provide personal data obtained through the Site's forms to third parties outside Japan. The Site uses Google Analytics provided by Google LLC (USA); the information sent to Google consists of cookie identifiers and similar access data and is not linked to the names or other personal data we hold.

6. Cookies and Analytics

The Site uses Google Analytics to understand how it is used and to improve our services. Google Analytics uses cookies to collect access data that does not personally identify you. Please refer to Google's privacy policy for how that data is handled. You can disable cookies in your browser settings.

7. Security Measures

Organisational: a designated privacy officer, internal handling rules, and a documented procedure for responding to data incidents
Personnel: staff training and confidentiality obligations
Physical: locked storage of documents and devices, restrictions on removal
Technical: access control, encrypted communications (TLS), anti-virus protection and logging

8. Disclosure, Correction, Suspension of Use

You (or your representative) may request notification of the purpose of use, disclosure, correction, addition or deletion, suspension of use or erasure, and suspension of third-party provision of the retained personal data we hold about you. Please contact us at the address in section 1; after verifying your identity we will respond without delay in accordance with the law. No fee is charged. The name of our representative and the other matters listed in Article 32(1) of the APPI are provided on request without delay.

9. Complaints

Complaints and enquiries about our handling of personal information are received at the contact in section 1.

10. Changes to this Policy

We may revise this Policy in response to changes in the law or our services. Revisions take effect when posted on the Site; significant changes will be announced on the Site.

Effective: 3 September 2026 LOREATEC CO LTD · 日本語