The sim was stuck on the sim socket of this Xperia Ray and the socket was damaged during the SIM removal. This often happens when you use a micro SIM adapter.
When the new sim socket arrived, our customer brought this Xperia Ray to our office near Nishikawaguchi station and we fixed the phone with a new SIM socket within 30 minutes.
Please LoreTec smartphone repair if you need professional xperia ray repair services in Japan.