After clicking on a malicious link our customer got a virus on a Windows 7 Sony Vaio desktop PC.
The Virus was removed using antivirus software, however many files, icons and folders that were on the desktop disappeared.
We fixed this issue and got back all the folders and files that were missing from the desktop even if the problem had happened more than half a year ago.
Please contact LoreaTec if your files and folders disappeared from your desktop.