Categories
start up trouble

Lenovo laptop does not boot

laptop heat sink

We fixed a Lenovo laptop that a customer brought today to our office. It was having problems during start up and it would not boot properly. We detected that the processor was overheating with nearly 90 degrees Celsius and the hard disk was at 48 degrees celsious. First we fixed the over heating problem cleaning the thick layer of dust on the heat sink and applying new thermal grease to the processor. Opening a laptop can be a difficult task, but we have the tools and experience to do it safely and quickly. Then we fixed the hard disk errors and the computer was fixed. Our customer was very happy he did not loose any data and we fixed the laptop on the same day.

Categories
password recovery

Suddenly Windows asks for password

This dual core NEC computer with windows vista suddenly started asking for a password and the customer could not log in. We fixed this problem in 40 minutes. Now our customer can log in and all her information has been saved.