Categories
On site PC repair

Imaging laptop for our customer in Tokyo

tokyo pc deskside support

Today we imaged several laptops for our customer in Tokyo.

Note: imaging is the process of writing a copy of the operating system into a computer.

 

Categories
Outsourcing

One day a week IT support outsourcing in Tokyo Japan

We provide multilingual IT support (English, Japanese, Spanish) for small and medium companies in Tokyo Japan.

International companies that have less than 50 users in their Japanese office probably do not create enough support tickets to justify the expense of a full time IT support specialist. However it is still convenient to have an engineer coming to the office regularly to help wit issues that the remote support team can not handle.

In that case, please do not hesitate to use our one day a week IT support service. Our multilingual engineer can visit your company once a week on a set day.

If IT is already outsourced at worldwide level, we also provide white label services in Japan, we can provide top quality IT support in your company name.

Categories
cracked screen repair

Softbank prepaid phone repair

Softbank has a not so well known line of prepaid phones. Data as well as voice service is available for prepaid phones. Previously softbank marketed this service under different names but currently it is called プリモバイル (PURIMOBAIRU)

Here is a list of a few repairs that we can do for most softbank prepaid phones:

LCD screen / broken sim socket – sd socket / micro usb plug / power jack / broken hinge / touch panel digitizer.

And a list of softbank prepaid phones (even if your model is not on the list we can probably repair it).

3G models: 705Px , 707SCII , 822P , 730SC , 821SC , 740SC , 731SC , 840SC , X04HT , X02T , 002P , 003Z , 009Z , 008Z , 001SC, 105SH , 301Z , 202SH

Smartphones: Lumix 101P , Pantone 107SH , Stream 201HP , 102P , Medias CH 101N , Aquos Hybrid 101SH , Aquos Hybrid 007SH , Dell Streak 001DL , Aquos 102SHII , Aquos Phone the premium 009SH , Blade Q+

Disney Mobile: DM011SH , DM012SH

Categories
server

Export database using ssh

When you have a huge database phpmyadmin does not always work properly. One way arround this is to log in by ssh to your server and export the database.

Command to export the database (make sure to replace username and databasename with your database log in username and the correct database name):

mysqldump -u username -p databasename | gzip -9 > exportfilename.sql.gz

If prompted for a password enter the password. Please note that the cursor will remain blinking without any progress update until the export is completed.

The command above will compress the database to reduce disk usage and make it easier to download.

Once the export is completed, you can download the resulting file anytime by FTP. You will find the exported file in the root folder.

Categories
On site PC repair

Exchange migration support in Shinagawa

Shinagawa business district

Today we provided end user support during a Exchange server migration to a company in Shinagawa.

The migration was completed without issues and we helped the users with the issues and came up during this transition.

Shinagawa is a very Important business area in Tokyo, hosting the central offices of many top companies in Japan.

Shinagawa station is also a very important transport hub with easy access to Narita airport and bullet train lines.

Please contact us for bilingual IT support in Tokyo.



Shinagawa station entrance