Trusted IT support across Japan since 2011

On-Site IT Support

Certified field engineers across Japan for installs, maintenance, equipment refresh, cabling and end-user support — in your customer's language.

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Boots on the ground, nationwide
Field services

Boots on the ground, nationwide

From a single same-day dispatch in Tokyo to a coordinated roll-out across every prefecture, we provide the local hands that keep your hardware and users running.

We can manage logistics, spares and reporting end-to-end, or simply act as your remote-controlled smart hands.

  • Same-day and scheduled dispatch
  • Insured, vetted engineers
  • Photo / report sign-off per visit
  • Spares logistics and RMA handling
End-User Support

Desktop, laptop, smartphone, tablet and printer support — break/fix and moves/adds/changes.

Equipment Maintenance

Preventive and corrective maintenance for office and shop-floor equipment.

Equipment Refresh

Roll-outs, swaps and tech refresh projects with old-asset collection and disposal.

Cabling

Structured cabling, patching, labelling and tidy-ups for offices and racks.

Local-Language Support

Japanese-speaking engineers who interface with your customers and venues.

Managed Logistics

We hold spares and coordinate delivery so the engineer always arrives ready.

Need a specific engineer profile or logistics setup?

Let us know your requirements — coverage, skills, SLAs and reporting.