Categories
Data Center Network Outsourcing server

Data Center resident technician service

Companies with a large data center footprint will need resident technicians to take care of hardware issues and help the remote management team with troubleshooting. Here is a short list of tasks we take care of on day to day basis:

・Racking and stacking of network devices
・Cable patching
・Physical layer troubleshooting / parts replacement
・Equipment disposal with safe data erasure
・ Inventory Management

・Rack and unrack Servers / Network / Storage / etc
・Provide direct console or network access
・ Circuit testing
・Vendor coordination and supervision
・ Ticket management
・Parts warehouse