Companies with a large data center footprint will need resident technicians to take care of hardware issues and help the remote management team with troubleshooting. Here is a short list of tasks we take care of on day to day basis:
・Racking and stacking of network devices ・Cable patching ・Physical layer troubleshooting / parts replacement ・Equipment disposal with safe data erasure ・ Inventory Management
・Rack and unrack Servers / Network / Storage / etc ・Provide direct console or network access ・ Circuit testing ・Vendor coordination and supervision ・ Ticket management ・Parts warehouse
We provide worry-free IT asset managing solutions, including, hardware repair, kitting, responsibly recycling your electronic scrap, securely handling your data, packing, crating, shipping, tracking, and warehousing.
NBD delivery is available in Tokyo, Nagoya, Osaka and most prefectures in Japan for orders made before midday. For remote sites such as Hokkaido and Okinawa, 2BD is the standard. For critical operations same prefecture warehousing can be set up for faster delivery.
For this example project we provided parts storage and quick replacements. When the customer had a PC or smartphone with a hardware problem, we would immediately ship a replacement, then once the faulty is received it will be repaired and put back in stock for future replacements.
Optionally when the user does not want a replacement, the same PC can be repaired and returned without touching the data. We request all customers to use encryption so that there is no way that the data can be altered.
Use the contact form below to send your project details and request a quote.
Use our warehousing services and have peace of mind. We understand that your ideal provider will take care of all issues and make sure to complete orders on time without adding to your worries, that is our compromise and the reason we will not let you down.
For the length of this project we provided EOL support at a volume for several hundred PCs per month, with pick ups in Tokyo, Osaka, Fukuoka, Nagoya and other areas of Japan.
End of Lease and Asset Recovery
Assets picked up on site or shipped to our warehouse by the customer. Data safe erasure to be done on site or at our warehouse.
End of life refurbishment or scrap following local regulations.
Fullfilment
Track assets during all steps of the process. Workload planning. Emergency orders and order cancellations support. Dedicated point of contact, emergency continuity plans.
Mobility Products
We can also process smartphones and tablets (Android & iOS). Serial verification, factory reset, data overwrite, sim card removal and destroy.
Quality Management System
Set up quality control steps, report incidents and continuous improvement process based on each detected incident.
If you want to know how we can help make your project a success, please use the form below and we will get back to you quickly.
We believe that everyone has to do their part. So we are using this Nissan Leaf for on site projects when public transport is not feasible.
We are happy to announce that today following the lead of stripe we have purchased negative emissions from Vesta project that will also help them move forward with their pilot project. We are looking forward to making a positive impact both both providing IT support in Japan as well as making the world a better place for future generations.
